DescriptionThis position is located at Mount Sinai-Union Square located at 10 Union Square East, New York, NY 10003
This is a hybrid/onsite position (80% on-site and 20% remote, candidate may need to come all days during the first month or until fully gets trained), this position will be on-call for a week at a time, rotating every 10 weeks.
This position is specifically for Radiology DTP Support. This position will provide support onsite/remote support for Radiology department across all facilities of Mount Sinai Health System. The primary location is Mount Sinai - Union Square.
Responsibilities- Communicate and coordinate with field service engineers, network personnel, technologists, and radiologists.
- Provide remote and on-site Radiology application support for radiologists
- Create new user logins and edit permissions in PACS and reporting systems for Radiology technologists and schedulers.
- Reconcile and merge patient images that are missing DICOM info and have not reached the correct accession.
- Onboard new radiologists by creating logons on all reporting systems, introduce/train them for all radiology software, and providing on-call support.
- Create and merge outside exams for consult studies requested by other physicians.
- Troubleshoot issues preventing storage for images on PACS. Resolving these issues are critical to ensure accurate and timely reads.
Qualifications- Bachelor degree in Computer Science or a related discipline or an equivalent combination of education and work experience
- Four years of solid, diverse work experience in IT
Strongly preferred:
- 2 ? 3 years? experience with support of Radiology Information systems namely Radiology PACS, Powerscribe applications, PACS workstation, and user desktop support skills.
Non-Bargaining Unit, 286 - DTP Applications and Service Delivery - MSH, Mount Sinai Hospital