DescriptionThe Associate would be part of Fixed Income Application Support team, interfacing with Credit Front Office users, notably the portfolio trading algorithm group within Fixed Income Trading.
Responsibilities include:
- Respond to production system queries, exchange connectivity issues, and system outages.
- Identify root causes of production issues using languages and protocols like Python, SQL, and FIX, and collaborating closely with support and engineering teams to create solutions.
- Monitoring and maintaining the production environment, creating metrics and dashboards to oversee platform capacity/load, data quality, and overall system health.
- Developing and maintaining thorough documentation for all support processes, bug and enhancement tracking to ensure knowledge transfer and consistency in service delivery.
- Provide technical support to organizational stakeholders
- Participating in cross-functional projects aimed at improving stability or enhancing current features or developing new workflows.
- Communicate and collaborate with peer technology teams across the firm
Qualifications:
- 3+ years' of experience in Financial Services Technology.
- Experience in sell-side Capital Markets and supporting an algo trading desk highly desired.
Preferred Skills:
- Extensive experience with Python and SQL (highly desirable)
- Experience with Linux/Unix and Windows OS
- Strong problem-solving capabilities with ability to multi-task
- Excellent communication, time management and project management skills.
Primary Location Full Time Salary Range of $100,000 - $140,000.